Local Laws Officer

🚨 Local Laws Officer 🚨

This is a dynamic, front-line role where you are the face of the Council, primarily interacting with residents in the field, explaining requirements, and ensuring compliance with local laws.

Key Details & Compensation

• Role: Local Laws Officer

• Contract: 12 weeks (Casual Agency) with strong potential for ongoing extension.

• Start Date: ASAP

• Hours: Monday to Friday, 9:00 am – 5:30 pm. (Occasional weekend shifts with notice after training).

• Pay Rate: $40.43 per hour (Band 4). A higher rate may be negotiated for candidates with exceptional experience and the right motivational fit.

What You’ll Be Doing

• Engaging with residents, conducting door knocks, and representing the Council in the community.

• De-escalating customer frustration and communicating complex requirements with professionalism and clarity.

• Interpreting and applying local legislation and by-laws.

• Utilising field technology (handheld devices, body-worn cameras).

Your Essential Attributes (The 'Must-Haves')

We prioritize attitude and communication skills above all else. You must have:

• Exceptional Attitude & Team Fit (TOP PRIORITY): A genuine drive, willingness to learn, and commitment to positive teamwork.

• Customer Service Focus: Proven ability to communicate effectively, handle difficult conversations, and provide great community service.

• Flexibility: Availability for the required hours, including potential future weekend shifts.

• Tech Savvy: Basic to intermediate computer skills.

• Working Rights: Must have full Australian working rights.

Local Laws experience, while highly regarded, is not essential – we hire for attitude and train for skill!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.